FAQs

Les Hauts de Loire is located at 79 rue Gilbert Navard, in Veuzain-sur-Loire (41150), in the heart of the Loire Valley, just 2 hours from Paris by car via the A10 motorway (exit 17 towards Blois). The hotel is also accessible by train—the Onzain-Chaumont-sur-Loire station is 4 km away—or from the Tours TGV station, 40 km away. For those in a hurry, the estate has its own helipad in partnership with Helifirst. Free, secure parking is available to all guests.

As a 5-star Relais & Châteaux hotel, Les Hauts de Loire offers a range of premium services: 36 refined rooms and suites spread across the château, the manor, and the pavilion, a Spa by Clarins, two restaurants (gourmet and bistro), free Wi-Fi, free secure parking, a Kids Club, and a 70-hectare wooded park. Pets are welcome (€35/pet/day) and baby cots are available free of charge.

The Spa by Clarins at Les Hauts de Loire offers beauty treatments and rituals available by appointment, whether you are a hotel guest or a day visitor. Nestled in a setting of white and wood at the heart of the estate, the spa features spacious treatment rooms and a full range of signature Clarins treatments, perfect for a relaxing getaway in the Loire Valley. You can book directly online via our website.

Absolutely. Les Hauts de Loire is an ideal destination for family getaways in the Loire Valley. The estate features a dedicated Kids Club for younger guests, offering games and age-appropriate activities so that both parents and children can make the most of their stay. Baby cots are available free of charge, children's menus are offered at the bistro, and the vast 70-hectare park provides an exceptional playground in the heart of nature. And to ensure the whole family can join in, pets are also welcome.

Yes, Les Hauts de Loire has been awarded a Michelin Key, a distinction recently renewed, which recognizes hotels that offer a remarkable guest experience. The Bistrot has also been awarded a Bib Gourmand.

Across the 70-hectare estate, guests can enjoy bike rides, walks through the park, the outdoor swimming pool (in summer), a fitness room, and the Spa by Clarins. Nearby, the Loire Valley offers exceptional heritage sites, including castles, vineyards, and nature trails.

Yes, Les Hauts de Loire is a member of Relais & Châteaux, an international label that recognizes exceptional hotels and restaurants. The property is also part of the H8 Collection, which brings together several distinctive addresses across France.

The Loire Valley is best discovered in the spring (April–June) and autumn (September–October), when temperatures are mild, the gardens are in bloom or dressed in warm colors, and tourist crowds are thinner. Summer remains a popular time to enjoy the park and outdoor activities. In winter, the estate takes on an intimate charm, perfect for a cozy weekend or a wellness getaway at the spa. Whatever the season, Les Hauts de Loire offers a relaxing escape just 2 hours from Paris.

Booking directly on the official website hautsdeloire.com guarantees the best rates. You can also contact the hotel by phone at +33 (0)2 54 20 72 57 or by email at reservation@hautsdeloire.fr

Les Hauts de Loire features 36 rooms and suites, spread across three distinct areas: the Château, the Demeure, and the Pavillon. Each area has its own unique atmosphere and architectural style.

The Château rooms, located in the former 19th-century hunting lodge, are spacious and open to nature. The Demeure offers a quintessential Sologne setting, featuring half-timbering and exposed beams. The Pavillon provides more contemporary accommodations in a wooded setting.

Yes, booking directly online at hautsdeloire.com guarantees the best available rate, with no intermediary commission fees.

Absolutely. The hotel offers a Kids Club for our younger guests, and several room configurations are available to accommodate families. Our team is happy to advise you based on the size and needs of your group.

Pets are welcome at the Bistrot, but are not permitted in the gourmet restaurant or on its terrace. For room bookings, please contact the hotel directly to check our pet policy.

Yes, the hotel regularly offers packages and gift sets designed for couples, which may include a stay, a gourmet dinner, and a treatment at the Spa by Clarins. Check the Offers section of our website or contact our team to arrange a personalized stay.

Due to the structure and age of our building, we are unfortunately unable to provide rooms accessible to guests with reduced mobility. However, our restaurants are located on the ground floor and are therefore wheelchair accessible.

Yes, all rooms are air-conditioned.

Our rooms are guaranteed from 4:00 PM and must be vacated by 11:00 AM on the day of departure.

The restaurant is led by Chef Arthur Peta, whose culinary approach is built on sustainability: locally sourced ingredients, seasonal produce, and a visual signature defined by a bold use of color. He is supported by a close-knit team, fully dedicated to delivering this exceptional gastronomic experience.

To ensure the best possible service and experience for all our guests, pets are not permitted in our gourmet restaurant. However, they are more than welcome at the bistro.

Booking is highly recommended, especially on weekends. You can book online directly through our website, via The Fork, or by calling us at 02 54 20 72 57.

Yes, long trousers are required for men during dinner at the gourmet restaurant.

Absolutely. Our gourmet restaurant is open to everyone, whether you are staying on the estate or not.

Yes, Les Hauts de Loire produce their own honey—harvested from hives located by a pond on the estate—and craft their own chocolate to create refined pastries and desserts. These homemade products are at the heart of the Chef's cuisine.

Le Bistrot des Hauts de Loire is a friendly, relaxed spot, decorated with antique engravings and objects steeped in history, evoking the atmosphere of a family home. The cuisine is rooted in the local terroir, featuring meats cooked on a spit or in the only charcoal oven in the region.

Yes, the Bistrot is open to the public. We do recommend booking in advance, especially on weekends, which can be done online or by phone.

Yes, unlike in our fine dining restaurant, dogs are welcome at the Bistrot.

Yes, the hotel offers a "Bistrot and Spa" package starting at €145 per person, which includes a Clarins treatment (30 or 60 minutes), one hour of spa access (sauna, steam room, herbal tea lounge), and a full lunch at the Bistrot with drinks included.

Our team is attentive to everyone's needs. Please mention any dietary restrictions when making your reservation so that our kitchen can accommodate you as best as possible.

Charcoal-oven-cooked meats are our signature, a rarity in the region. Generous and authentic dishes from the Touraine terroir define the identity of this bistronomic restaurant.

The Spa by Clarins features a sauna, a steam room, individual and duo treatment rooms, a relaxation lounge, and a Clarins product bar. A heated outdoor pool (open in summer) and a fully equipped fitness room complete the estate's wellness offerings.

No, the Spa by Clarins is open to outside guests by appointment from 10 a.m. to 8 p.m.

All treatments are based on Clarins expertise, and all staff members are trained by the brand. The full treatment menu is available for download on the website. You can book a treatment online or by calling 02 54 20 83 41.

Yes, we offer three packages: "Bistrot & Spa" (starting at €145), "Gourmet & Spa" (starting at €200), and "Spa & Mignardises" (€310 for two people, including champagne). These packages are available by reservation.

The spa is open year-round, but it is closed on Mondays and Tuesdays during the winter season (starting November 1st). These hours are subject to change; we recommend checking availability before your visit.

Yes, spa gift sets are available directly on our website under the "Gift Sets" section. They make the perfect gift for a birthday, a special occasion, or just to treat someone you care about.

The estate hosts two main categories of events: professional events (seminars, team building, corporate meetings) and private or family gatherings (weddings, birthdays, christenings, family reunions). Full privatization of the estate is available for added privacy.

The main seminar room, “Les Cèdres,” can accommodate up to 40 participants. Our smaller lounge, “La Bruyère,” is perfect for more intimate meetings of 6 to 10 people.

Yes, Les Hauts de Loire offers full privatization of the estate for private events: all rooms, dining areas, gardens, and reception spaces are dedicated exclusively to your event.

You can submit a quote request directly online from the “Events” pages using the dedicated form. You can also contact our sales team by email at commerciale@hautsdeloire.fr.

The 70-hectare park is the perfect setting for a wide range of outdoor activities, including cycling, hiking, and nature-focused excursions through the Loire landscape. Our hotel team is happy to help you design a bespoke program.